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‎07-19-2024 02:39 AM

HP Recommended

Hello,
I have an issue with monitor connection. 
PC - HP EliteBook 840 G8 Notebook PC

- Connected to DOCK station HP USB-C G5 Essential Dock (p/n: 72C71AA) via USB-C

- From DOCK to Monitor AOS U3477PQU 21:9 via D-Port cable

- Expected resolution 3440x1440 60hz, but what strange, it works only on 1920x1080 60 Hz, and have not ability choose another resolution. 
What here is or could be a weak link?

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