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‎03-08-2024 03:10 AM

HP Recommended
Product: HP EliteBook 840 14 inch G10 Notebook PC IDS Base Model
Operating System: Microsoft Windows 11
We have major problems at 18 workplaces with the same HP SetUp 
 
  • HP 840 G10
  • HP Thunderbolt Dock 120 W G4
  • 2x HP Monitor Monitor M32f
Everyone complains that the monitors keep dropping out and losing the connection to the mouse/keyboard dongle in the docking station
I have updated all drivers, bios, docking firmware (HPIA 5.2.1) without success
Category:
2 people had the same question
1 REPLY 1

‎04-22-2024 10:43 AM

HP Recommended

There is a new firmware update for the G4 docks

 

HP Thunderbolt Dock 120W G4 Software and Driver Details

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