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‎08-30-2022 02:14 PM

HP Recommended
Product: HP Elitebook 11th Gen
Operating System: Microsoft Windows 10 (64-bit)

I am trying to connect my new work issued HP Elitebook laptop to my KVM switch at home (https://www.amazon.com/dp/B099PPH3K4?ref=ppx_yo2ov_dt_b_product_details&th=1) and my existing surface connects just fine (59.959 Hz refresh rate) but the new HP Laptop will not detect the display.  I hope the issue isn't the refresh rate as the laptop refresh rate is 60.010 Hz and the switch is 60Hz.  I also tried to use the Laptop to the docking station to the switch and experienced the same issue.  I don't see any KVM switches that have a higher refresh rate if that is the issue... (https://cklkvm.com/)

 

Any assistance would be greatly appreciated.

 

Thank you!

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