Issues over screen scaling

[The_Rev]

Hi. 

Despite playing with a lot of the display settings, I have ongoing frustrations with screen/font scaling on my Spectre x360 13 inch. I have the recommended 300% size of text, and 3840 x 2160 resolution. I have tried tweaking these but with no general improvement (please please please - if you are an HP representative telling me you can solve this, I'd love to know the right settings not telling me where to find them and just adjust until it gets better).

Basically, it's a bit rubbish and I have realised I spend ages working around things. Grids in Chrome don't always display properly. Menus even in Outlook aren't right. And when I clip a part of the screen and paste it into Outlook, it makes it huge (see the attached image - I used the OneNote clipper to grap the outlook send menus, and then pasted it straight into the body ... it should have gone in at more or less the same size, but instead it's massive).

Between HP, Intel and Microsoft I would hope this would be more smooth. It was much better on my old Dell XPS 12.

Do I just need new drivers? If so which ones? Thanks!

[Jeet_singh]

@The_Rev,

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More. I see from your post you are having issues related to display  setting on your HP notebook. No worries, I'll be glad to help you.

To provide you with an accurate solution, I'll need a few more details:

Have you recently made any changes before the issue started?

Have you ensured that all the updates are installed on your PC either using Windows update or using HP support Assistant.

Have you tried to update the Bios on your PC.

In the meantime, let's try these steps here: 

Let's start off by performing a Hard reset on the notebook: 

Before power resetting your computer, do the following:

1. Disconnect or remove all peripheral devices. Start up the laptop and test the computer by itself, and then reconnect one peripheral device at a time.

2. Turn over the computer and look for a battery compartment door.

   • If there is a battery compartment, use the steps in Reset a laptop with a removable battery.

   • If there is no battery compartment, use the steps in Reset a laptop with a sealed or non-removable battery.

 Next thing, I would suggest here is to Run Windows Updates troubleshooter -

Download and install the troubleshooter from this link.

Now try to perform Windows Updates - 

1) In the search box, type and open Windows Updates. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

If the issue persists, I would suggest here is to uninstall the display drivers on your PC from device manager.

Right-Click on start button> click device manager> expand display adapters>then select the display drivers that are listed and right-click on it and uninstall the drivers.

Check the box that states delete the software for this device.

Now restart the computer and then update the Bios, Chipset, graphics drivers on your PC either from our HP support website, using this link or download it using HP Support Assistant

Download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

Refer this link to know how to use HP support assistant.

Now check the settings: 

How to Change the Size of Desktop Icons in Windows 10

1. Right-click on an empty space on the desktop.

2. Select View from the contextual menu.

3. Select either Large icons, Medium icons, or Small icons. The default is medium icons.

How to Change the Size of the Taskbar Icons

If you want to change the size of the icons in your taskbar, there's a different setting for that, which will also change the size of text, apps, and other items across Windows 10.

1. Right-click on an empty space on the desktop.

2. Select Display settings from the contextual menu.

3. Move the slider under "Change the size of text, apps, and other items" to 100%, 125%, 150%, or 175%. 

4. Hit Apply at the bottom of the settings window. Windows might ask you to log out and log back in for a more consistent experience.

This will not only make the icons in the taskbar a bit larger, but it will also make text bigger in apps like Microsoft Edge and Calendar, as well as in Windows 10 notification windows.

For more details: HP Products - Changing Display Settings, Background Image, Icons, and Screen Saver (Windows 10, 7)

Please let me know if this resolves the issue, or if you require further assistance!

Eagerly waiting for your response!

that said, If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.