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- HP Community
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04-15-2020 06:46 AM
Just need to know which bluetooth, active, precision etc. pen(s) I can use on my Envy. I am aware there are certain products that HP won't back. This is understandable, however...I DO NOT understand why there is such a run around to get a straight answer from anyone. I am merely trying to avoid purchasing every pen in the universe in order to create my artwork. I know how to download drivers, and I will not mind paying more or using a knock off. I simply want to friggin' draw! I purchased this 360 in hopes of being able to complete all of my necessary tasks as well as create. I was even suggested a pen to add to my purchase upon checkout. Be straight with me, and please...please answer the simple question many customers have been asking. Thanks for your time!
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04-15-2020 09:45 AM - edited 04-15-2020 09:50 AM
Edits - Correct the example in Gallery
I do not have any information about "knock-off" pens.
If this is your computer's Product Homepage
then
Two pens from HP
HP Pen 1MR94AA
HP Tilt Pen 2MY21AA
Pen Driver(s) > Pen Control / HP Tilt Pen
Open Category Driver-Keyboard, Mouse and Input Devices
NOTE for Tilt Pen Driver: Pay attention to the version of Windows
HP Collection of “how-to” videos
- Use Categories and / or enter your request in the search bar to narrow the search.
Example
Search for HP Pen
Select and watch your Video
Reference and Resources – Places to find help, solve problems, and learn about your Device
Device Homepage
NOTE: Content depends on device type and Operating System
Categories: HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Thank you for participating in the HP Community Forum. We are a world community of volunteers dedicated to supporting HP technology. |
04-15-2020 09:45 AM - edited 04-15-2020 09:50 AM
Edits - Correct the example in Gallery
I do not have any information about "knock-off" pens.
If this is your computer's Product Homepage
then
Two pens from HP
HP Pen 1MR94AA
HP Tilt Pen 2MY21AA
Pen Driver(s) > Pen Control / HP Tilt Pen
Open Category Driver-Keyboard, Mouse and Input Devices
NOTE for Tilt Pen Driver: Pay attention to the version of Windows
HP Collection of “how-to” videos
- Use Categories and / or enter your request in the search bar to narrow the search.
Example
Search for HP Pen
Select and watch your Video
Reference and Resources – Places to find help, solve problems, and learn about your Device
Device Homepage
NOTE: Content depends on device type and Operating System
Categories: HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Thank you for participating in the HP Community Forum. We are a world community of volunteers dedicated to supporting HP technology. |
04-18-2020 04:36 AM - edited 04-18-2020 04:36 AM
Thank you SO very much Dragon-Fur! This answer has went above and beyond my expectations and truly restored my trust in my products' creators. I understand the inability to comment on anything not HP...I would prefer the HP brand if it's available. I would only seek for alternatives had there not been a pen from HP that I could install drivers for on my specific notebook. I hope that you are appreciated by your supervisors as well as you are by me. Keep well. ♡
04-18-2020 08:31 AM
You are welcome.
I am long retired - I am my own boss. Smiling.
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Thank you for participating in the HP Community Forum. We are a world community of volunteers dedicated to supporting HP technology. |