Keep Chromebook Awake

[voarex]

I'm trying to connect to an external monitor but my Chromebook keeps going to sleep when I close the lid. 

I went to settings and disabled "sleep when cover is closed" but it still goes to sleep. Anyone have any suggestions?

[Dilip_18]

@voarex

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing issues with the Chromebook keep going to sleep when close the lid.

I have a few recommendations so please follow the steps below which solves your problem. 

• Do a Hardware Reset​. 
• To change the default behavior of Chrome OS when you close the lid, click the clock area to open the system tray, and then click on the Settings cog. Scroll down, and under the Device section, click “Power.” Toggle the switch beside “Sleep when lid is closed” to the Off position.
• Sign out of your profile and test in Guest Mode. If the problem goes away, sign back into your profile and then do a Browser Reset. Extensions, themes, and other browser-related issues are taken care of here. A Powerwash will not fix these issues. Manually turning off extensions will also not work - a Browser Reset does more.
• If you still have the problem, do a Factory Reset (Powerwash). This is more drastic than a Browser Reset and is only needed of the previous procedures fail to fix the problem. If you have profile issues they will come right back unless you did a Browser Reset first.
• If you still have the problem, do a Recovery. It should only be done after the previous steps fail. This is the only procedure that will reload the Chrome OS system itself, and clean up from developer mode misadventures.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!