Keyboard Marks On Screen

[Mital_Kansara]

 

 

Although I haven't used my Laptop much since 2 months of buying it, I see there are Marks of Keyboard visible in bright screen background. It looks and feels disgraceful. I have also kept the fabric like sheet cover, that was placed between Keyboard and Screen while unfolding. I need help regarding the marks of keyboard on screen. 

[sandytechy20]

@Mital_Kansara

Welcome to the HP support community.

I understand that your notebook display is showing marks on the keyboard, I am glad to assist you.

This seems to be a hardware issue and requires one on one interaction to fix the issue.

I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.