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‎11-24-2016 01:47 PM

HP Recommended
Product: HP Notebook -15-ay014dx (Touch
Operating System: Microsoft Windows 10 (64-bit)

Hello

 

Could anyone please help with this question, I just purchased this  HP Notebook - 15-ay014dx   and seems the keyboard doesn't light up ( no back light)  just wondered as I thought most of them have backlit keyboards by now.  Anyway cannot get it to work just wanted to be sure I wasn't missing something  here I appreciate any help thank you.

 

John B

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-24-2016 02:17 PM - edited ‎11-24-2016 02:19 PM

HP Recommended

Hi,

 

Sorry, you are not missing anything because it does not have a backlit keyboard, it only has

 

    Full-size island-style with numeric keypad

 

Source:   http://support.hp.com/au-en/document/c05214742

 

Updated: I think you bought it from BB, please return it and buy the one with backlit keyboard otherwise this would be very expensive upgrade (if available) later,

 

Regards.

BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2

‎11-24-2016 02:17 PM - edited ‎11-24-2016 02:19 PM

HP Recommended

Hi,

 

Sorry, you are not missing anything because it does not have a backlit keyboard, it only has

 

    Full-size island-style with numeric keypad

 

Source:   http://support.hp.com/au-en/document/c05214742

 

Updated: I think you bought it from BB, please return it and buy the one with backlit keyboard otherwise this would be very expensive upgrade (if available) later,

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎11-24-2016 07:24 PM

HP Recommended

Ok yeah I figured so thanks for the quick response.

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