Keyboard again broken. keys 1,2 and 3 not working

[Joni_Hytönen]

SN: >Do not include the product serial number or any private information<

My Second HP laptop. Occasionally my keys 1,2,3 do not work. My old HP laptop had same issues with keys 1-3 and 6-9 not working. with old one issue was permanent. keyboard has to be replaced once or twice on old. this new HP still has factory keyboard but I am afraid its again time to change keyboard. Can you pass this to on-site maintenance. Should keyboard be changed? Why HP keyboards keep breaking? I have not had any issues with other brand laptop keyboads.

[Venom21]

HP keyboards aren't inherently "breaking" more than others. If it's under warranty, you can get it replaced. If not, decide whether you want to replace it or not. Remember, laptop built-in keyboards aren't that durable. I personally always use an external keyboard for gaming and everyday work. Only unplug it if you're traveling

[Joni_Hytönen]

This is very valuable information. I wanted to know if there were anything special about my use. I type only with laptop keybopard and some keyboard caps even wear off after 3 years. I just have to accept the fact that laptop keyboard are not as durable as laptop itself and needs replacing every 2-3 years or mainly I should use external. Luckily I still have warranty - so time again for a new keyboard.

[Venom21]

Yeah. Good luck and byee