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01-29-2021 03:18 PM
Product: Pavilion 14-ce3051na
Operating System: Microsoft Windows 10 (32-bit)
My mouse trackpad keeps freezing or becoming slow and when I type, it randomly switches into all caps and then back to lower case again. This doesn't happen all the time, and will suddenly start and then go away. I have tried reinstalling the drivers and have done a full Windows 10 reset and the problem remains. There is also nothing apparently wrong with the hardware.
1 REPLY 1
01-30-2021 01:31 AM
https://www.drivereasy.com/knowledge/how-to-fix-hp-touchpad-not-working/
You can see if the methods in these two links are applicable to your computer
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