Keyboard characters disappearing

[MsMiddleJ]

My laptop is barely 3 months old and is not used heavily. Most of my letters (and backspace key) have become extremely faint, with the Q, Z and P in contrast being very white still. Given that I am just beginning to use my laptop I find this very disappointing and can only imagine what another 3 months may bring. I see that others have reported this problem, but those posts seem to be dated; which makes me wonder why the problem still exists from over 2 years ago. I do hope that there is an acceptable response for this as I am very much a keyboard user.

Please re-route this to the proper category as I did not find one specific to this issue. 

[Echo_Lake]

@MsMiddleJ
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