Keyboard light not working.

[Manish-7_]

My keyboard light is not working since a year now.  Is there any manual setting to cure it? Or do I have to take my laptop to service centre? 

Any idea what amount will it cost me?

P.S. The capslock light is working fine.

_ Thank You for your precious time,

[praveen196]

@Manish-7_ Welcome to HP Community!

I understand that the keyboard backlight is not working.

In that case, I would suggets you conatct our phone support and check for the support option. They will help you.

Here is how you can get in touch with phone support.

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!