Keyboard lights not working

[PonyExpress]

I cannot turn the keyboard lights on.

[Dragon-Fur]

@PonyExpress 

Two model types in this series:

Results for "Elitebook x360 G2" (2)

Places to look for help / information include (and may not be limited to):

HP EliteBook x360 1030 G2 PC Product Specifications

Keyboards/pointing devices/function keys

Specification	Description
Keyboard	Backlit DuraKeys
Function keys	Function keys F1 – Blank F2 – Brightness down F3 – Brightness up F4 – Display switching F5 – Speaker mute F6 – Volume down F7 – Volume up F8 – Microphone mute F9 – Keyboard backlit toggle F10 – Number lock F11 – Wireless F12 – Calendar Additional keys Present/Share Call Answer Call End Delete
ClickPad	ClickPad (glass cover) Enabled by default Taps Gestures

User Guide - 1020 G2

Illustration and information - Pages 12-13

Commercial / Business Class Computers – BIOS Setup

HP PC Commercial BIOS (UEFI) Setup - Administration Guide

Page 42 - Advanced Section / Tab

Partial Excerpt - for details see the Guide...

Backlit Keyboard Timeout
Setting
Specifies the timeout period for the keyboard’s backlight LEDs. The following settings are possible:
• 5 secs
• 15 secs
• 30 secs
• 1 min
• 5 min
• Never
15 seconds
For:  Notebook Only


Automatic Keyboard Backlit
Setting
When checked, keyboard backlight level is affected by ambient light level. The keyboard backlight will remain off while in bright environments to save power.
Checked
Select products only

==========================================================

General References

 User Guide - 1030 G2

 HP EliteBook x360 1020 G2 Notebook PC - Maintenance and Service Guide

HP EliteBook x360 1030 G2 - Maintenance and Service Guide

Reference and Resources – Places to find help, solve problems, and learn about your Device

Device Homepage

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Results for "Elitebook x360 G2" (2)

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You!

Answered? Click "Accept as Solution" to help others find it.