Keyboard material?

[ashlei_]

Kind of random but does anyone know what material the HP Laptop 17Z keyboard is made of? I'm interested in purchasing but don't know if it is metal or more of a plastic material. 

[praveen196]

@ashlei_ Welcome to HP Community!

Please provide the correct product number.

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

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http://support.hp.com/us-en/document/c03754824

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[ashlei_]

The product number is  #5NV50AV_1

[praveen196]

@ashlei_ Welcome to HP Community!

Thank you for the information.

I have checked the manual. 

Keyboard, no backlight, jet black L22751-xx1

Keyboard, no backlight, snow white L22752-xx1

Keyboard, no backlight, ash silver L22750-xx1

Keyboard, no backlight, jet black, mesh knit pattern L48409-xx1

Keyboard, no backlight, snow white, mesh knit pattern L48410-xx1

Keyboard, backlit, ash silver (available only with -001 United States keyboards) L22749-001

Keyboard, no backlight, tranquil pink (available only with -001 United States keyboards) L26985-001

Keyboard, no backlight, iridescent pale rose gold (available only with -001 United States keyboards) L26986-001

Keyboard, no backlight, iridescent ceramic white (available only with -001 United States keyboards) L26987-001

Keyboard, backlit, tranquil pink (available only with -001 United States keyboards) L28089-001

Keyboard, backlit, iridescent pale rose gold (available only with -001 United States keyboards) L28090-001

Keyboard, backlit, iridescent ceramic white (available only with -001 United States keyboards) L28091-001

The keyboard will come with top cover.

I would suggets you contact our phone support and get it to replace. 

Or you can contact the local service center for repair.

Here is how you can get in touch with phone support.

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

Have a nice day!!

[ashlei_]

Thank you for the info 🙂

[praveen196]

@ashlei_

You are most welcome.