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Keyboard/mouse screen inverted

Envy x360 convertible
Microsoft Windows 10 (64-bit)

I bought this laptop a couple of years ago. I’m very careful with it, and use it a few times a month. I recently opened my computer, powered on and found that my screen was inverted vertically, my keyboard and mouse also do not work. I have reset windows, turned it off and on repeatedly, uninstalled the keyboard driver. I honestly have no idea what has happened and I can’t find any other solutions. Please help me, I’ve exhausted most “fixes” and at this point I’m lost. Thank you in advance! 

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Keyboard/mouse screen inverted

@Kymberly30
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?

While you respond to that, let's try these steps: 

Hit CTRL + ALT + Up Arrow and your Windows desktop should return to landscape mode. You can rotate the screen to portrait or upside-down landscape, by hitting CTRL + ALT + Left Arrow, Right Arrow or Down arrow.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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