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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Keyboard/mouse screen inverted

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01-15-2020 08:44 PM
I bought this laptop a couple of years ago. I’m very careful with it, and use it a few times a month. I recently opened my computer, powered on and found that my screen was inverted vertically, my keyboard and mouse also do not work. I have reset windows, turned it off and on repeatedly, uninstalled the keyboard driver. I honestly have no idea what has happened and I can’t find any other solutions. Please help me, I’ve exhausted most “fixes” and at this point I’m lost. Thank you in advance!
01-18-2020 10:44 AM
@Kymberly30
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- Did this happen after a recent window or software update?
- Have you made any hardware/software changes?
While you respond to that, let's try these steps:
Hit CTRL + ALT + Up Arrow and your Windows desktop should return to landscape mode. You can rotate the screen to portrait or upside-down landscape, by hitting CTRL + ALT + Left Arrow, Right Arrow or Down arrow.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee