cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 0 0 0
Message 1 of 2
81
Flag Post

Keyboard not working in Airplane Mode

HP Recommended
HP15R205TU
Microsoft Windows 10 (64-bit)

My notebook's keyboard does not work in airplane mode. It works fine otherwise. Once F12 is pressed and the system goes into airplane mode, the keyboard no longer works until flight mode is disabled using the mouse/touchpad from the taskbar.

 

I did the following:

Reinstalled windows

Updated BIOS

Installed HP Wireless button driver

Updated Chipset driver

 

Nothing works.

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
28,738 28,691 2,370 3,582
Message 2 of 2
Flag Post
HP Recommended

@KShaw Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support and we appreciate your patience.

That said, did you check if an external keyboard works fine?

When was the last time it worked without these issues? 

 

Meanwhile, I have a few recommendations to assist you:

  • Restore the BIOS to default,
  • Check if an external keyboard works fine when the Airplane mode is turned on
    (To determine if this is a hardware or software related issue).

Please respond to the above queries to obtain an accurate fix,

Eager to help!

 

Let me know how that pans out

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon,

followed by clicking on 'Accepted as Solution' as it would help the community gain more knowledge,

And Have a great day Ahead!

Riddle_Decipher
I am an HP Employee

0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation