Keyboard problems

[kostastsen123]

I want to disable my keyboard so I can use my USB keyboard, my laptop's keyboard is broken and has locked the shift button. I tried "uninstall it" and then asked me to restart my computer and when it re-opened my keyboard was still working, I contacted the Microsoft support, they tried to help me , but they told me to contact HP support

[The_Fossette]

@kostastsen123

I reviewed your post and I understand that you want to disable the keyboard on the computer.

Don’t worry, I assure you I will try my best to get this sorted.

What is the product number of your computer?

Follow the below steps to disable the keyboard.

Step 1: Press the Windows key + X together on your keyboard and select Device Manager from the context menu.

Step 2: In the Device Manager window, scroll down and expand Keyboards. Under this, right-click on the Standard PS/2 Keyboard and click on  Uninstall Device.

Step 3: Now, your keyboard is disabled until you restart your laptop. Once it starts again, it will automatically be reinstalled.

To disable it permanently, you have to disable the auto driver reinstall feature in windows 10, although not recommended as it enables auto driver updates with time.

How to disable auto driver reinstall feature in windows 10

1. Press Windows key + R key together to open Run.

2. Now, write sysdm.cpl in it and click OK.

3. Click on the Hardware tab.

4. Click on Device installation settings.

5. Choose no.

6. Click on save changes.

If you choose to re-enable the inbuilt keyboard, just choose yes following the above steps and restart your PC. The keyboard driver will be auto reinstalled.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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