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Keyboard typing wrong characters on numberpad

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Pavilion 15-cw1017ca
Microsoft Windows 10 (64-bit)

I have instances where I will use my number key pad and instead of my 8 a 2 comes up. If I continue to click 8 it will correct eventually but if I'm not paying attention to the numbers I write it creates a problem and just annoying. I bought this labtop specifically for the number key pad and it's use so this frustrates me.

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Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  1. In Windows, search for and open Edit language and keyboard options.

    Clicking 'Edit language and keyboard options' in the search results

  2. Make sure your default language is correct. If the default language is incorrect, click Add a language, and then select a language.

  3. Click the added language, and then click Set as default, if necessary.

  4. Click the default language, and then click Options.

    Opening the keyboard language and layout options

  5. Click Add a keyboard, and then select a keyboard layout.

    Selecting a keyboard language and layout

  6. Under Regional format, click Settings.

  7. Under Current format, click the drop-down menu to select the language that matches the selected keyboard.

    Matching the keyboard and region formats

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

I am an HP Employee

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