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- Keyboards marks visible over light background

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07-12-2023 05:55 AM
Purchased Victus recently in just 2 months Keyboard marks are visible over light background on the laptop screen, but those marks are not visible on a darker or black background. it doesn't look like these are dead pixels but not able to clean them off as well. Need help to detect that these are dirt marks or something else and what can be done to remove them? or how do i get it replace i still have warranty, i bought it from hp site itself
07-15-2023 05:54 AM
Hi @Fathimaxhiba,
Welcome to HP Support Community.
I suggest that you contact HP Service Center in your location from this weblink: https://support.hp.com/us-en/help/service-center
Note: Select your country from the dropdown, enter the city or postal code, select the product and click on search to locate the nearest HP Service center near your location.
Hope this helps.
Take care and have a good day.
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