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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎08-12-2025 07:14 PM - last edited on ‎08-14-2025 04:02 AM by Retired

HP Recommended

Hi Team,

 

One of our laptops is not turning on, black screen and Noice too.

 

(edited)

We would like you to repair it.

 

Thanks

Category:
1 REPLY 1

‎12-09-2025 09:24 PM

HP Recommended

Hello @SRAVINDRAN1 
The HP forums are run by community volunteers and is not an official way to reach support.
I recommend trying the following steps to troubleshoot the issue- https://support.hp.com/us-en/document/ish_6885024-6885081-16

If you'd like HP to directly take over, please visit a service center or contact HP Support-

https://support.hp.com/au-en/contact

https://support.hp.com/au-en/help/service-center

 


Hope this helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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