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GaSam01
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Message 1 of 2
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LAPTOP SCREEN dropped no floor, and screen is not functioning. Able to use smart tv via HDMI cable.

‎09-02-2021 08:56 AM - last edited on ‎09-02-2021 04:09 PM by Moderator

HP Recommended
Product: Pavilion Notebook
Operating System: Microsoft Windows 10 (32-bit)

HP Pavilion laptop screen malfunction.  Serial [personal info removed] Model 15t-au100

Got dropped on the floor from table

Ran fast test systems passed.

How do I get a new screen installed and what is the "normal" cost.

Thanks

Sam

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WAWood
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Message 2 of 2
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‎09-02-2021 09:33 AM

HP Recommended

@GaSam01 

Accidental damage is NOT covered by the HP warranty, so HP will not repair it.

 

We are not able, or permitted, to provide any repair estimates or equipment prices.

For this information, you would need to contact a local laptop repair facility.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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