cancel
Showing results for 
Search instead for 
Did you mean: 
GaSam01
New member
3 0 0 0
Message 1 of 2
209
Flag Post

LAPTOP SCREEN dropped no floor, and screen is not functioning. Able to use smart tv via HDMI cable.

HP Recommended
Pavilion Notebook
Microsoft Windows 10 (32-bit)

HP Pavilion laptop screen malfunction.  Serial [personal info removed] Model 15t-au100

Got dropped on the floor from table

Ran fast test systems passed.

How do I get a new screen installed and what is the "normal" cost.

Thanks

Sam

1 REPLY 1
WAWood
Level 16
Level 16
33,816 30,708 3,071 7,583
Message 2 of 2
Flag Post
HP Recommended

@GaSam01 

Accidental damage is NOT covered by the HP warranty, so HP will not repair it.

 

We are not able, or permitted, to provide any repair estimates or equipment prices.

For this information, you would need to contact a local laptop repair facility.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation