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‎02-18-2022 07:50 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I was using my computer and it just went black. I took it to Best Buy and they said it is a LCD issue. Does anyone have Any recommendations on where to get this fixed and about how much does it cost?

Category:
1 REPLY 1

‎02-19-2022 04:20 AM

HP Recommended

Hi,

What is the exact model or product number of the notebook

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

 

When you attach the notebook to an external monitor/TV do you see an image.

 

Let us know,

David

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