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Locked

‎04-25-2023 10:48 PM

HP Recommended
Operating System: Microsoft Windows 11

cuando prendo mi laptop la pantalla parpadea, cuando muevo el mouse lo hace con mayor frecuencia y batallo para que deje de parpadear, a veces la pantalla se queda negra y dura así mucho, después de un rato encendida deja de parpadear pero si la apago y vuelvo a prender sigue igual, ya actualicé los controladores y BIOS, sigue igual. 

 

Nombre del producto : HP Laptop 15-dy1xxx

Número del producto : 6QW53LA#ABM

1 REPLY 1

‎04-26-2023 10:33 AM

HP Recommended

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question. 

Thank you for your understanding. 

I work on behalf of HP.
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