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‎08-05-2022 03:04 PM

HP Recommended
Product: HP 17.3 inch Laptop PC 17-c1000 (4B770AV)

I tried two different laptop docking stations to the USB-C port on my laptop so I could add two external monitors.  No monitors connected to either docking station are detected.  Does this laptop have this capability?  In another support forum, I read that host PC must support the DisplayPort™ Alt mode protocol through its USB-C® port.  Does this laptop support that protocol?

 

Thanks!

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3 people had the same question
1 REPLY 1

‎08-05-2022 04:34 PM - edited ‎08-05-2022 04:37 PM

HP Recommended

@jkclements 

 

Its specs

 

           https://support.hp.com/hk-en/document/c08242808

 

It ONLY has 1 SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter

If you wish to connect 2 external monitors (only), you can use


    Monitor 1: HDMI direct cable,

    Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                  USB to HDMI Adapter 


For more connectivity, please use


                     True Universal Docking Stations

 

Regards.

BH
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