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HP Recommended
HP Notebook - 14-df0023cl

Hi, my laptop's left hinge is broken, and it's affecting the ability to close the laptop and use it, damage only seems to be getting worse where now I am afraid of closing and opening it further.

 

This seems to be a common issue from looking at previous community posts, what options for repair are there, thanks in advance! 

1 REPLY 1
HP Recommended

Hi @hc1300195,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that this is a Hardware issue. However, the support here is limited to software troubleshooting. Since the unit might need repair, I would request you to contact HP Phone support who can schedule a repair as per the warranty and the issue can be fixed.

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

 If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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