Laptop Lags while charge

[bilalhashmi]

Hello i have hp-15da2006tu currently which has i3 10110u i am facing a problem in this laptop whenever i plug this laptop into charger it lags like animations lag and it works slower like opening start menu lags i had also this problem in windows 10 so i upgraded to windows 11. i suspect that after upgrading this laptop,s bios to f.48 it started happening but there is not a way to downgrade bios so what to do please help and all the things are genuine

[VikramTheGreat]

Hi @bilalhashmi,

Welcome to HP Support Community.
 

Thank you for posting your query, I will be glad to help you.

I understand that your PC has been lagging after the BIOS update—I'm sorry to hear about the issue. I recommend trying a BIOS Restore, which will revert the system to a working BIOS version. Please give it a try and let me know if it helps or if you need further assistance!

BIOS Restore :
1) Shutdown the computer, keep the  charger plugged
2) Hold down the Windows and B button together while the computer is still turned off.  
3) Turn on the computer and continue to hold the Windows and B button until a BIOS Recovery screen appears.  
4) Follow on-screen instructions and click on OK

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support 

[bilalhashmi]

Thank you for replying me but i tired this earlier when i upgraded bios it restored the bios to the version that i had updated like i had updated to f.48 and it also restored it to f.48 and the issue remains. what to do i am facing this problem for couple of months but recently i tried keeping my max proscessor rate to 99% and min proscessor rate to 4% it works for me sometimes and sometimes laptop starts to lag again. what to do? in this situation

[VikramTheGreat]

Hi @bilalhashmi,

Thank you for letting me know, as you are still having trouble request you to please run a component test on the Pc and let me know if the test passes or fails on any component so I can try to get more help.

Extensive Test - 

1. Hold the power button for at least five seconds to turn off the computer. 
2. Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key. 
3. On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests. 
4. Click Extensive Test.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support 

[bilalhashmi]

Thanks Sir but it also run without showing problem is there any way that hp provides to older bios version beacuse i suspect the bios update that is causing my laptop to lag when on charge

[VikramTheGreat]

HI @bilalhashmi,

Thank you for reaching back, 

Disclaimer:
Performing a BIOS downgrade can be risky and may potentially damage your system or cause it to become unstable. While a downgrade may resolve certain issues, there is no guarantee it will work. In some cases, it could lead to:

- Hardware malfunction

- Boot failure

- Loss of functionality

Please proceed with caution and back up all important data before starting the process.

Please use the HP Website for BIOS versions that you can check.

 I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support

[bilalhashmi]

Yes sir thank you but i think that there is not any fix to this problem beacause the bios update that i have downloaded for mine hp-15da2006tu is f.48 after which bios downgrade is not possible.

[VikramTheGreat]

Hi @bilalhashmi,

Welcome to the HP support community.
 

We have to try to find more help, Please help us with your HP unit serial number or the product number in a private message for further assistance.
 

Here is the link to find the product Serial number: - Click here

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.

VikramTheGreat

HP Support

[bilalhashmi]

sir sorry for replying late but i have sold that hp laptop and when the purchaser putted a second charger on it laptop is now working well without any lag so the problem was with my charger i didnt realised it before

By the way thanks for helping me alot.

Thanks

[VikramTheGreat]

Hi @bilalhashmi,

Thank you for your response,

Is there anything else that I can help you with today?

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a great day ahead!

VikramTheGreat

HP Support