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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Laptop Notebook Display Brightness Slider Disappeared

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06-24-2024 11:44 AM
It's a long story, but after a long time of downloading drivers from HP, AMD, and following many online tutorials leading to uninstalling my graphics card and registry editing, nothing has fixed my problem.
Problem: The brightness buttons, slider, and brightness settings don't work or are missing. I assume the issue is my Graphics card/driver, as Windows says that it is causing issues and is being stopped.
Why it needs fixed: My display is at maximum brightness, and it isn't good for my eyes.
My graphics card: AMD Radeon R6
Here is what Device Manager shows:
Yes, drivers are up-to-date, Windows says I have the best driver installed, and there are three other driver options, but none of which solve the issue. Also, the option to roll back a driver update is grayed out.
Solved! Go to Solution.
Accepted Solutions
06-24-2024 12:58 PM
Four long hours later, I finally found the fix! I had to search my device by serial number rather than model. I don't know why, but this gave me two new driver download options:
I circled the one I downloaded, and restarted. Finally, the brightness slider reappeared, and best of all, actually does something now!
06-24-2024 12:58 PM
Four long hours later, I finally found the fix! I had to search my device by serial number rather than model. I don't know why, but this gave me two new driver download options:
I circled the one I downloaded, and restarted. Finally, the brightness slider reappeared, and best of all, actually does something now!