Laptop Screen blinks everytime I put it on full screen

[KuldeepM]

Hi,

Every time I put my select a full-screen option on stuff like youtube, powerpoint, and all other video sharing websites it crashes and says 'your pc ran into a problem' and then restarts. The only time this doesn't happen is on the windows films & tv app.

Does anybody know how to fix this?

Thanks a lot

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[A4Apollo]

Hey there! @KuldeepM, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

I understand the laptop screen is flickering when you open the app in full-screen mode.

Don't worry I'll try to help you out.

Did you make any software or hardware changes on your PC?

Does the screen flicker on the BIOS page?

Please share the product number of your PC to assist you better.

Excellent description and a great diagnosis done. It is greatly appreciated.

Try updating the BIOS and graphics drivers on your PC and check if it helps. You can update the drivers on your PC using HP support assistant.

Refer this article to know more information about using the HP support assistant. Click Here

Try the steps recommended below.

• Go to Start Menu > click on Settings.
• Type performance > choose to Adjust the appearance and performance of Windows.
• In the new window, go to the Visual Effects and select Adjust for best performance.
• click Apply and Ok...this should do the trick.

Also, Hit Win Key + R
Type in “Regedit” and then hit Enter.
Go to ‘HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management’
Find ‘ClearPageFileAtShutDown’ and change its value to 1
Restart the computer

Also, try the steps recommended below.

In Windows, search for Command Prompt. In the search results, right-click Command Prompt and select Run as administrator. Then click Yes.
In Command Prompt, type sfc /scannow. Make sure to include the space between sfc and the /.
Press Enter and wait while System File Checker scans for corrupted files.
When scanning is complete, the results are displayed on the screen.
If the file checker found and replaced any corrupted files, restart the computer and check the performance.
If the file checker did not find any corrupted files or found corrupted files but could not replace them, go to the next step.
If System File Checker finds corrupted files but cannot replace them, use the Deployment Image Servicing and Management (DISM) tool. DISM checks the corrupted files; then downloads and replaces the files using Windows Update.
In Windows, open a web browser.
   NOTE:
You need to be connected to the Internet to use DISM.
In Windows, search for Command Prompt. In the search results, right-click Command Prompt and select Run as administrator. Then click Yes.
In Command Prompt, type dism.exe /Online /Cleanup-image /Restorehealth. Make sure to include the space before each / in the command line.
Press Enter and wait while DISM works. This might take several minutes.
If DISM finds corrupted files, it replaces them using Windows Update. If this occurs, after DISM is finished, restart your computer and see if the performance has improved.

Also, try the steps recommended below.

Go to control panel > power safe options > customize any combination you currently have > advanced options > processor power safe > minimum level. Change it to 40% and click apply.

Also go to Control Panel > Power Options > Change Plan Settings > Change Advanced Power settings

Select everything in the list to high-performance mode.

If the issue still persists after trying out the steps try running a system diagnostics test on your PC and check if the hardware components on your PC are functioning correctly.

Refer this article to know more information about running system diagnostics on your PC. Click Here

Lastly, if the screen is flickering on the BIOS page. It is a hardware issue with your PC.

Let me know how it goes!

Have a great day! 🙂

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