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‎07-31-2023 05:05 PM

HP Recommended
Product: HP 14s-fq0000 Laptop PC (9VN14AV)
Operating System: Microsoft Windows 11

My younger son sat on my laptop while it was on the bed and now i can see the LCD screen cracked from inside. 

its a new laptop but out of warranty. I want to replace the screen so that it starts working as soon as i can. What should I do ? 

Should i first extend the warranty and then ask for repair ? I am not able to reach out for any help without extending the warranty. Please help

Category:
1 REPLY 1

‎08-03-2023 06:46 PM

HP Recommended

Hi @rookie_user1113,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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