• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
HP Recommended
HP ENVY x360 Laptop - 13-ay0045au
Microsoft Windows 11

My laptop has a line of yellow light shown on left side of the screen. WhatsApp Image 2022-06-30 at 1.12.55 AM.jpegWhatsApp Image 2022-06-30 at 1.12.07 AM.jpeg

1 REPLY 1
HP Recommended

Hello @DS93_8-0 

 

Sorry to hear that you are having problems ... 

 

1) Simple question: Does an externally connected monitor (vga/hdmi) show the same error?

(A) YES => GPU (graphic processing unit) error

( B) NO  => Internal display cable and/or screen error

 

(2) Recommendation and solutions

< If you can live with it, leave it that way >

or

< You should have it serviced by a professional notebook repair store >

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.