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‎08-03-2022 10:53 AM

HP Recommended
Product: HP Pavilion Gaming - 15-dk0056wm
Operating System: Microsoft Windows 10 (64-bit)

Back in January I sent off my laptop to get the keyboard repaired under warranty.  I received the laptop back working fine.  A couple of weeks later the display would flash occasionally.  I didn't really think anything of it but it continued to get worse and now 7 months later the screen went completely black.  External monitors work.  Now out of warranty I decided to take the back panel off to see if something was just loose.  Not seeing anything I took the back cap off next to the screen and see that one of the wires had been caught in a bind and was now cut in two.  This appears to be one of two wires on the left side of the screen.  I don't know if this is a power cable or a bundled data cable.  Do I have any options for hp to cover this repair?

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