Laptop integrated camera stopped working.

[Mikevin]

My camera stopped working and I called Microsoft. We had a session and they could not find a driver in Device Manager. They suggest that possibly during one of their upgrades the driver was incompatible and possibly removed. In order to install one we went to HP support but upon entering the Serial # and Product # only Windows 10 operating system was showing and I have Window 11. HP page suggested that if I do not see driver in a listing then they do not have one. I am not sure how to resolve my problem, I wanted to start with proper driver installation for my camera.

[Rainbow23]

Hi @Mikevin,

Welcome to HP Support Community. This is a great place to post questions find answers and tips.
Thank you for posting your query, I will be glad to help you.

I see that you are facing web camera issues with your HP Spectre X360 Convertible Laptop PC 13t-Aw200 CTO.

Please run the updates from HP Support Assistant by following the steps listed below:
1. Download the current version from this webpage Link
2. Click on Updates and Messages to scan for new updates.
3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
4. Click the update name for a description, version number, and file size.
5. Select the box next to any updates you want to install, and then click Download and install.
You may also refer to the HP document to download and use HP Support Assistant by visiting this Link 

Let me know if this works.
Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!