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‎11-15-2023 08:57 PM - edited ‎11-15-2023 09:03 PM

HP Recommended
Product: HP pro x2 612 g1

HP won't recognize my serial number or product number (a problem for another day) but I have an HP pro x2 612 g1 that I bought several years ago. 

 

I recently plugged it in to use after 2-3 months of not using it and it won't power on.

 

It's fully charged, the light by the charging port changed from solid amber to solid white. If I unplug it, and hold down the power button for 10 seconds, the caps lock key begins flashing very rapidly and doesn't stop until I let go of the power button. It gives one last brighter blink and then nothing.

 

It worked fine the last time I used it and it's just been sitting on my desk since then.

 

If this is the wrong board, please let me know.

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