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HP Recommended
HP ENVY x360 - 15-cp0053cl
Microsoft Windows 10 (64-bit)

20220912_202456.jpg

I was watching YouTube and suddenly the screen started flickering and it has been flickering like this ever since. The task manager is also flickering, I cannot perform the test of connecting my laptop to another device. I've tried rebooting it, I've done all updates, I've deleted and re installed the driver. Nothing seems to work. 

1 REPLY 1
HP Recommended

Hello @Dhwani1 

Sorry to hear that you are having problems ... I would like to help you.

 

Recommendation and solution

 

In your case: Service is required !
- The computer should be disassembled and checked.
- [Always recommended] Thermal paste for CPU GPU and bridges should be renewed
[Always recommended] The function of the fan(s) must be checked

The internal display cable that goes from motherboard to screen has to be checked or replaced

- The screen has to checked or replaced

- charger/battery test

- Short circuit test

- General cleaning ...

 

HP warranty valid -> Contact HP Support for service repair

 

HP warranty expired:

If you can't do that, you should have it serviced by a professional notebook (chip level) repair store.

 

Good luck

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.