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- Laptop screen flickers when I use the mouse or touchpad

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01-20-2023
04:26 AM
- last edited on
01-21-2023
08:07 AM
by
Ric_ob
Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.
Original topic URL: Laptop screen flickers when I use the mouse or touchpad - HP Support Community - 8593570
Reply:
Same happens to me. I tried updating drivers and nothing changed. I reset Windows (11) and it seemed to be fine but just for a few days and then it happened again out of the blue. The weird thing is if I restart my laptop it will be fine, but it is a waste of time and patience every time I need to use my PC to start it twice.
If I use the laptop with the keyboard it will be ok, but as soon as I place my finger on the touchpad it starts flickering and I need to restart it.
Please some help would be appreciated!
01-23-2023 04:01 AM
Hi @DavidGambin,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing issues with your HP Pavilion - 14-Ce3510sa wherein the screen flickers when touch pad is operated.
I suggest that you update the BIOS by following this document. (Click on the word document to open the web page).
I hope this helps.
Take care and have a great day ahead!
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