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‎06-15-2020 12:05 PM

HP Recommended
Product: HP laptop 14-cf0006dx

Hello! This laptop got broken before the warranty expired. It’s screen is glitchy, blinking, it’s distorted and I can’t start it. Very upsetting given that I never dropped it or done any damage that could lead to it. I need support with this issue, tried to call them, it sends me to virtual agent only who can’t fix my problem. I can’t use it for work, about to lose my job. I need a replacement this won’t do.

1 REPLY 1

‎06-15-2020 12:20 PM

HP Recommended

Can anyone help me here? This is unacceptable. I can’t call anyone they send me to a virtual assistant, I need help with the product. 

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