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Pavilion 15 - cs3073cl
Microsoft Windows 11

My laptop screen tends to go black and start flickering after a start up until it eventually ends up as the picture provided. The problem usually occurs after I’ve shut down the laptop through the start menu but gets fixed if I hold down the power button and restart it. I’ve checked for graphic driver updates through both the device manager and NVIDIA GeForce Experience since this laptop has an mx250 graphics card and both the Iris and mx250 are up to date.IMG_4703.jpeg

1 REPLY 1
HP Recommended

Hi @Gairyy 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing black screen issues.

 

Kindly refer to the steps on this video link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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