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‎10-22-2023 03:19 PM

HP Recommended
Product: HP ENVY x360 Laptop - 13-ay0009na

My Laptop hinge suddenly popped open, and now I am not able to close it

Category:
1 REPLY 1

‎10-23-2023 10:27 AM

HP Recommended

Hi @Sundardev,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

I understand that this is a Hardware issue. But the support here is limited to software troubleshooting. However, since the unit might need repair, I would request you to contact HP Phone support who would have the option to schedule a repair as per the warranty and the issue can be fixed.

 

For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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