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Suraj172
New member
1 0 0 0
Message 1 of 2
219
Flag Post

Laptop screen is blank

‎08-04-2021 10:22 AM

HP Recommended
Product: 15s fr2006tu
Operating System: Microsoft Windows 10 (64-bit)

Hp laptop  15s_fr2006tu screen ia blank 

Category:
1 REPLY 1
VishalG1
Level 3
24 24 2 1
Message 2 of 2
Flag Post

‎08-04-2021 01:35 PM

HP Recommended

Hi,

 

1. Power Off notebook, disconnect AC adapter and all other device connected.

2. Press power button and hold it for 15-20 seconds.

3. Connect AC adapter

4. Press and hold Win+B key, keep holding it and press power button

5. Release Win+B key after 5 seconds approx

 

If it's same,

Check if caps lock is turning on / off

If yes, Check with external monitor or TV.

If display comes in external monitor/TV, then notebook display may required to replace.

If caps lock / external monitor/TV also does not display, suggest to call and contact with HP Support as it could be hardware issue.

 

Thanks & Regards

VG

 

 

Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem

Thanks & Regards
VG
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