Laptop to TV Via HDMI problems

[Marcos-C]

I connect my HDMI from my laptop to my smart tV and once i connect to both devices my laptop starts to glitch and blur out. Once i disconnect it, it is like nothing happened. I have tried all 4 hdmi ports with 6 different cables.

[Betty0610]

@Marcos-C

Welcome to the HP Support Community.

Please help us with the exact model details of your Laptop. Let us know if you've tried another external monitor.

Let's uninstall and reinstall the display driver:

1) In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.

2) In Device Manager, expand Display Adapter.

3) Right-click on the Display Adapter, and then select Uninstall device > Delete the driver software for this device check box > Uninstall.

4) Restart the computer.  

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[Marcos-C]

Hi there. I tried this and it did not work.

here is a picture of what happens when i connect an HDMI cord to it. 

 

[Betty0610]

Try updating the Computer via the HP Support Assistant and Windows Update: https://support.hp.com/in-en/document/c03330139 and https://support.hp.com/in-en/document/c03467905

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!