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‎09-14-2023 09:09 AM

HP Recommended
Product: HP 17.3 inch Laptop PC 17-c0000 (2W0J6AV)
Operating System: Microsoft Windows 11

Here is my computer specs for the outlet port: 1 SuperSpeed USB Type-C® 5Gbps signaling rate; 2 SuperSpeed USB Type-A 5Gbps signaling rate; 1 HDMI 1.4b; 1 AC smart pin; 1 headphone/microphone combo. My question is: can I connect to a monitor with HDMI from SuperSpeed USB Type-C? Why do I get a "no signal" message? Please help!

 

Product ID: 52V01UA

Product Name: HP Laptop 17-cn0065cl

Category:
1 REPLY 1

‎09-14-2023 01:47 PM

HP Recommended

@8n8 

 

Its specs

 

           https://support.hp.com/au-en/document/c07931226

 

It ONLY has 1 SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)

If you wish to connect 2 external monitors (only), you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter


Regards

BH
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