Laptop won't type letters to sign in

[LesaRedd]

For my laptop:  a 192T6ua

I'm trying to sign in , simple to unlock it

It won't type letters, only number s.

My cat stomps across keyboard... now won't work

(I did try restart).

Thank u, a first time user here,

[Dragon-Fur]

@LesaRedd 

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No idea what to do about a "stomped keyboard".

I would guess a stuck key - I am not familiar with the keyboard hardware / style in your computer.

If your system supports the OSK (On Screen Keyboard), the following may help with the immediate problem, that is, you want to log into your computer.

Log in using the On Screen Keyboard

If your touchpad is functional, the On-Screen-Keyboard might work to log you into the computer.

At the login screen, using the touchpad, single click anywhere on the screen.

Searching for the Ease of Access icon..

If you do not see the Ease of Access icon, and you Do see the Power icon,

Click (firmly press/release) the power icon one time

Or

If you do not see the Ease of Access icon, and you Do see the Connection icon,

Click (firmly press/release) the Connection icon one time.

Look for the Ease of Access icon.

Ease_of_Access-Icon_on_Login_Screen_1

Click the Ease of Access icon - look for it to open the Ease of Access Menu

Click "On-Screen Keyboard" to start the On-Screen Keyboard

Click on the screen in the login box to set the pointer "in the box"

Enter your Password or your PIN number using the OSK (On-Screen-Keyboard)

Assuming that works, you will be logged in.

Once logged in:

Settings > Ease of Access > Category Keyboard (left column in section "Interactive")

"Use the On-Screen Keyboard" > Switch ON

You can also try connecting an external keyboard / mouse to the computer -- many of these will "work" once connected.

Example How-to information image

Ease_of_Access-OSK-Login_1

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