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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Lcd cable damage

Create an account on the HP Community to personalize your profile and ask a question
09-05-2019 08:18 AM
Hello,
I'm having a problem with the screen of my hp laptop model: AU55V9J, when i open it the screen become black and when i open it half it's good. I think i have to change the lcd cable, can i have a link where i can buy a cable which is suitable for it
09-07-2019 10:27 AM
Welcome to the HP Support Community!
You can order the part the HP part store. Follow the steps in the below article to order the part.
https://support.hp.com/us-en/document/c00372736
Or you contact support and they will assist you in this regard.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee