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‎10-19-2023 01:56 PM

HP Recommended
Product: HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-eu0000 (267R8AV)

I have an HP Envy 15.6-inch laptop.  Out of nowhere today I noticed that the left-side hinge is loose/broken and the front and back are separating from each other on that side.  The system still operates and there doesn't appear to be any damage to the display itself.  Warranty expired end of June, but this seems to be a known/recurring issue.  Is there a fix for this?  Thank you

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1 person had the same question
1 REPLY 1

‎10-21-2023 02:53 AM

HP Recommended

Hi @A1mee,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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