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HP Pavilion x360 14 Convertible PC 14-dy0000 (45W97AV)

Hi, community I have HP Pavilion x360 Convertible 14-dy0186TU (533T6PA) and my Touchpad isn't working, I was told by the service center that to replace it will take a round ₹8k-10k (INR), which is way above my budget.

Where can I get the replacement? I don't see it available on HP site? How to find the exact/compatible replacement?

4 REPLIES 4
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@Nondescript-Blo,

 

Welcome to our HP Community forum!

 

According to the specs, the part number for a replacement Touch Pad for your HP Pavilion x360 14-dy0186TU (533T6PA) is: M45010-001 "TOUCHPAD BOARD NSV", as seen here:

 

NonSequitur777_0-1738731618820.png

 

As far as was able to ascertain, this is a difficult part to get a hold of.  There is one (1) purchase option I was able to locate for you via an eBay-UK Seller: https://www.ebay.co.uk/itm/255328017664?_skw=HP+M45010-001&epid=23064640550&itmmeta=01JKA8CT4ABAC2RC....

 

Not sure if this helps you, but there you go.

 

Kind Regards,

 

NonSequitur777


HP Recommended
Thank you now that I know what to search for, But since im from India, buying it from ebay will be difficult (I think so) Is there any other option for me to oder from India? Thank you
HP Recommended
Thank you now that I know what to search for, But since im from India, buying it from ebay will be difficult (I think so) Is there any other option for me to oder from India? Thank you
HP Recommended

@Nondescript-Blo,

 

Btw, the eBay-UK purchase link I provided for p/n: M45010-001 just indicated that their last inventory was purchased, so that (only) purchase option is now off the table.

 

Unfortunately, no, I currently could not locate this part anywhere -not in the US or in India, either via a second source let alone via HP:

 

NonSequitur777_0-1738813779234.png

 

Don't know what to tell you.

 

The HP Pavilion x360 14-dy0186TU was first released in 2021, so it’s only about 3 to 4 years old.  In a perfect world, ample parts (including the Touch Pad) should be available, but apparently, that is not the case.

 

Kind Regards,

 

NonSequitur777


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.