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- HP Community
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- Looking for the right USB-C adapter to connect my zr2440w mo...

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07-08-2019 08:24 AM
Does anyone know the right type-C adapter that will enable connecting my ZR2440w monitor to my HP Spectre x360 13.3 laptop? Have been unable to find- thanks!
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Accepted Solutions
07-08-2019 03:38 PM
I have the 2019 HP-Spectre x360 convertible, model# 13-ap0033DX, product# 4WB76UAR#ABA. Fortunately, the solution to my issue is not dependent on which gazillionth derivative of HP product I have. The solution that works in this case is removing the display port cable that came with the ZR2440w, replacing it with an HDMI cable (though had to try two, as one didn't work), changing the input source on the monitor to default to "HDMI", and also ensuring to correctly sequence rebooting everything, e.g. shutdown both laptop and monitor (not just restart). First power on monitor, then laptop, then tada. So after 2.5 hours of researching/googling/changing cables/rebooting, this finally worked. Oh and the adapter I originally asked about - a $30 generic version from Amazon that works just fine:
USB C to HDMI VGA Adapter,GIKERSY USB C Hub with 4K HDMI, 1080P VGA,USB 3.0,USB C PD Charging,2 Screens Same Display,Compatible with MacBook Pro/Air/ipad Pro 2018/Dell XPS/Nintendo Switch/Samsung More
Hope this is helpful to someone else!
07-08-2019 02:36 PM
There are 5 or 6 generations and many models/products called HP Spectre x360 13.3 laptops. What is yours ? Please use the following instructions to find out the model/product of your machine:
https://support.hp.com/us-en/document/c03754824
Please do NOT post its Serial number (s/n).
Regards.
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07-08-2019 03:38 PM
I have the 2019 HP-Spectre x360 convertible, model# 13-ap0033DX, product# 4WB76UAR#ABA. Fortunately, the solution to my issue is not dependent on which gazillionth derivative of HP product I have. The solution that works in this case is removing the display port cable that came with the ZR2440w, replacing it with an HDMI cable (though had to try two, as one didn't work), changing the input source on the monitor to default to "HDMI", and also ensuring to correctly sequence rebooting everything, e.g. shutdown both laptop and monitor (not just restart). First power on monitor, then laptop, then tada. So after 2.5 hours of researching/googling/changing cables/rebooting, this finally worked. Oh and the adapter I originally asked about - a $30 generic version from Amazon that works just fine:
USB C to HDMI VGA Adapter,GIKERSY USB C Hub with 4K HDMI, 1080P VGA,USB 3.0,USB C PD Charging,2 Screens Same Display,Compatible with MacBook Pro/Air/ipad Pro 2018/Dell XPS/Nintendo Switch/Samsung More
Hope this is helpful to someone else!