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HP Notebook - 14s-dk0028au

My laptop mouse clicker is loose? Only the left one is, the right one is still okay. It still works but it looks pretty detached from the socket on either side. The laptop is relatively new - purchased it a few months ago.

2 REPLIES 2
HP Recommended

@jocatlove

 

Welcome to HP Community

 

I have gone through your Post and I understand your concerns

 

Since this is a Hardware issue with the Touchpad, I suggest you contact HP Support in your Region for Service Options


1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

HP Recommended

I have the same problem with my Notebook 17-x031ds. Broke right after the warranty expired.  Grrr.  I searched online and found a couple videos that me a bit of confidence if I decide to repair it myself but I woHopuld love to find a video that shows me how to work on MY MODEL.   So this is July 13, 2020 and there are DEFINITELY 2 videos on youtube that show you how to lift up that LOOSE LEFT BUTTON VEEERY CAREFULLY WITH A TEENY TINY SCREWDRIVE AND LOTS OF PATIENCE AND A LITTLE BIT OF TIME.

Hope this helps to reduce your stress level!

Stay safe, stay healthy.  If you wear a mask, wear it from the time you leave the house until you return to the house.  I've been living this life for THREE YEARS.  IT GETS BETTER.  MAKE IT FUN.   PUT COLOGNE ON YOUR FACE, EXTRA MOISTURIZER (it feels really good).  The same for your hands if you wear gloves (I do) . THE GLOVES HELP A LOT .. absolutely saves your skin.  Keeps you from getting "liver spots', keeps your skin soft, you're not having to actually touch all the things in the stores  .. and all those DOORS AND HANDLES .. the things you drop on the floor, the dog who's sooo dirty, the mail, the keys, etc.  Rubber gloves can be washed often without a worry, hands not so much ... So good luck and lets get through the FIRST COLD & FLU SEASON TOGETHER!!!  HUGS TO ALL.  ❤️   Mon-Jul-12-2020

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.