• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎11-24-2022 10:45 AM

HP Recommended
Product: HP Pavilion x360 15.6 inch 2-in-1 Laptop PC 15-er0000 (23T75AV)
Operating System: Microsoft Windows 11

Hi everyone


A few months ago I bought an MPP 1.51 pen (3V2X4AA) and it worked just fine on my laptop (HP Pavilion x360 15.6 inch 2-in-1 Laptop PC 15-er0000). Recently, I have been experiencing that sometimes my pen cursor doesn't appear on my laptop. Or it appears but doesn't write.
I have already swapped out the batteries, but that didn't solve the issue.
It also is not just with one programme, but with everything.
As far as I know, there are no driver updates available, neither in Windows settings nor in HP Support Assistant.

 

Does anybody have a solution for this?

Category:
3 people had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.