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‎09-27-2021 10:43 AM

HP Recommended
Product: Rechargeable MPP2.0 Tilt Pen

I just bought a HP Rechargeable MPP 2.0 Tilt Pen. 

I haven't been able to get it to work on my Dell XPS 13. 

I have tried both buttons and it is fully charged. Nothing works. Not even a cursor on the screen. It doesn't show up on Bluetooth either.

There is almost no information about the product online which is extremely frustrating since this is a legit product.

All other forums have led me nowhere.

 

Any ideas how to troubleshoot this problem? Would be much appreciated.

Category:
1 REPLY 1

‎09-30-2021 11:21 AM

HP Recommended

@bobgeorges

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 
As we have limited support boundaries in the support community as of now. I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

 

Additional information:

​​Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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