• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎03-30-2022 01:23 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have MS Outlook 2016 Installed on HP Probook 450 G7 Core i5 10th Gen.

 

When I view an Email Print Preview of 4 to 5 pages and want to scroll down on 2nd or 3rd page with touchpad and clicking on scroll bar down arrow it quickly jumps to 4th page directly from page 1, it happening in every email that is more than 2 pages. Also make changes in touhpad Sensitivity but same result.

If I open an email in normally and scroll down with touchpad it works fine and scroll down normally. I have also made changes in Mouse and touchpad setting but result remain same. This same issue also occuring in Adobe PDF XI & DC in same laptop (PDF is not concerned here).

 

In other app like word, excel or Chrome browser it work fine. But in outlook Print Preview it scroll down quicky on page 4.

 

Plz Helpppppppppp..............

 

I have done

PST Repair.

Office 2016 Repair.

Mouse Sensivity changes on all different option.

BIOS Updates latest today

Drivers Update today

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.